Anti-Slavery Policy

Preamble: At Rooost, we recognise the profound impact that businesses can have on society, and we are committed to ensuring that our operations contribute positively to the global community. In alignment with our core values of integrity, responsibility, and empathy, we hereby declare our Anti-Slavery Policy, a groundbreaking initiative aimed at eradicating modern slavery and human trafficking from our supply chains and operations.

1. Commitment to Human Rights: Rooost unequivocally opposes all forms of slavery and human trafficking. We are dedicated to upholding the principles of the Universal Declaration of Human Rights and ensuring that our business practices respect the dignity and rights of every individual.


2. Supply Chain Transparency: Rooost is committed to achieving transparency in our supply chain. We will conduct thorough assessments of our suppliers, ensuring that they adhere to ethical labour practices and comply with international human rights standards. Suppliers will be required to disclose information about their workforce, recruitment processes, and efforts to eliminate slavery and human trafficking.


3. Risk Assessment and Due Diligence: We will conduct regular risk assessments to identify and evaluate the potential risks of slavery and human trafficking within our supply chain. Through robust due diligence processes, we will work collaboratively with suppliers to address and mitigate any identified risks, fostering an environment of continuous improvement.


4. Ethical Recruitment Practices: Rooost is committed to promoting ethical recruitment practices within our workforce and supply chain. We will ensure that all employees are hired and retained through fair and transparent processes, free from any form of coercion or exploitation.


5. Training and Awareness: To ensure the successful implementation of this policy, Rooost will provide training to employees, suppliers, and other relevant stakeholders. This training will focus on recognising and addressing the risks of slavery and human trafficking and promoting a culture of vigilance against such practices.


6. Reporting Mechanisms: Rooost encourages the reporting of any concerns or suspicions related to slavery and human trafficking within the organisation. We will establish confidential reporting mechanisms to facilitate the timely and appropriate handling of such reports.


7. Continuous Improvement: This Anti-Slavery Policy is a living document, subject to regular review and improvement. Rooost will engage with stakeholders, including NGOs, industry partners, and experts, to stay informed about emerging best practices and technologies to further enhance our efforts in combating modern slavery.


By adopting this Anti-Slavery Policy, Rooost reiterates its commitment to being a responsible corporate citizen, contributing to the global movement for the abolition of slavery, and creating a world where human rights are upheld, and every individual can live a life of dignity and freedom.


Privacy Policy

Last updated: 1st September, 2022

Summary: We respect your right to privacy and this policy explains how we collect and treat any information you give us. Our policy covers:
  1. Valuing your privacy
  2. How we collect information
  3. What information we hold
  4. Where we store your information
  5. What we use your information for
  6. Who is responsible for your information at Rooost
  7. Who has access to information about you
  8. The steps we take to keep your information private
  9. How to complain
  10. Changes to the policy

Valuing privacy: We value your privacy and are committed to keeping your personal and business information safe. We never use your personal information for any reason other than why you gave it, and we will never give anyone access to it unless there is a legal requirement to do so.

How we collect information: We ask for contact information including your name, company name, email address and phone number via our website, so that we can reply to an enquiry you send us. We use Google Analytics to collect information about the way people use our website. We collect your name and email address when you sign up for our electronic newsletter. We ask for your account and contact information when you hire services from us.

What information we hold:

  • When you contact us by email or through our website, we collect your name, email address, phone number, and the company you work for
  • If you sign up for our electronic newsletter, we only collect your name and email address
  • If you are a client or customer, we also retain your business name and bank details for financial processing and we keep records of the invoices we send you and the payments you make within Xero (our preferred accountancy system)
  • If you are a supplier, we retain your business name and bank details for financial processing and we keep records of the invoices we receive from you and the payments we make within Xero (our preferred accountancy system)

Where we store your information: If you contact us with a business enquiry, we may store your information in our Customer Relationship Management (CRM) software (TBA). If we do business together, we store your information in our accounts software (Xero). If you opt-in to join our mailing list, we store your name and email address in (Apollo) which is our preferred e-marketing platform.

NB: We chose these systems partly for their commitment to security.

What we use your information for: We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications. We may also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.

Who’s responsible for your information at our company: We have a nominated person responsible for the security of your information. You can contact that person by email at [email protected] or by phone on +44(0)1926 298916 if you have any concerns about the information we store.

Who has access to information about you: When we store information, only the people who need it have access. Our management team has access to everything you’ve provided, but individual employees have access to only what they need to do their job.

The steps we take to keep your information private: Where we store your information in third-party services, we restrict access only to people who need it. We store passwords in an encrypted password manager and use a different, randomly generated password for each service. Please note, we never use the same password twice.

The computers we use are protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after five minutes of inactivity. Our mobile devices are also protected by a fingerprint or facial recognition.

How to complain: We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact via:

Email: [email protected]

Phone us on: +44(0)1926 298916

In writing: 1 Mill St, Leamington Spa CV31 1ES.

Changes to the policy: Changes to the contents of this policy become effective the moment we publish them on our website.

Cookies: In compliance with EU cookie legislation, this page serves to inform visitors of cookies used on this website.

What is a cookie?

A cookie is a small amount of data that is sent from a website to your computer or mobile phone’s Internet browser. It is stored on your device’s hard drive and is used by websites to track online traffic flows. Unless you have programmed your computer to reject cookies, websites have been using cookies to enhance your online experience for years.

How we use cookies: Rooost uses cookies to gain a better understanding of our customers and their needs so we can improve their online experience with us. This applies to all visitors to our website. In order to comply with EU regulations, users now have the option of accepting our cookies. Although you will still be able to access most of our content without cookies, your visit to our site would benefit from the additional functionality that cookies will provide.

Whenever a person visits, we collect basic information about their behaviour on our site. This includes things like what pages have been visited and how they found our website. The information we gather for these purposes does not identify anyone and we make no attempt to find out who has been to our site.

What we do gain from this information is a better understanding of what people are interested in on our website and how we can improve their experience on it.

To access this information, we use the following cookies:

Google Analytics: This cookie allows us to gain a better understanding of how visitors use our site, what content they are interested in, and how they found us. The information we get from Google Analytics is anonymous and for the most part comes in the form of statistics.

Share this plug-in: This social media plug-in allows visitors to share our website’s content with their social networks. Once again this information is anonymous. The only information gathered by Rooost LTD Limited from this cookie is a tally of how many people have shared a specific blog post and what social network was used.

Cookie Acceptance: This cookie monitors whether or not you have accepted cookies on our site.

Managing your cookies: To manage your Google Analytics cookies, you can visit the Google Analytics help page, however please keep in mind that information we obtain from Google Analytics goes towards improving the user experience on our site.

As you browse our websites, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with Rooost. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.

Fields Required
or call to book 01926 298916